A 99.9% Server Uptime

The chief benefit of creating your very own hosting platform is that you don’t need to worry about compatibility issues – you configure a given set of software apps in such a way as to be compatible with a defined set of hardware elements. The final result is something considerably more solid and reliable, because there are less potential risks of failure. We’ve set up our cloud hosting platform atop tried and trusted hardware components along with a heavily tweaked version of Security–Enhanced Linux in an attempt to create a totally safe environment for your own web sites.

That is the reason why, with all our Linux hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.

A 99.9% Server Uptime

A 99.9% Network Uptime

Other than our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on top–quality hardware parts built by Juniper. In addition, on each and every router, we have installed a firewall with an advanced algorithm to be able to sieve all dubious requests.

Thus, in all our data centers – in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter and in our Australia based datacenter, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all web hosting packages in each and every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Irrespective of the fact that we have done just about everything to decrease all possible risks with our cloud hosting plans and while our company provides topflight tech support, there are occasions when the customer simply isn’t content with what we offer. Or he has to move to a more powerful web hosting solution, like a virtual private server or a dedicated hosting server.

That is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t satisfied, we will give you a reimbursement.

A 30–Day Money–Back Guarantee

24/7 Technical Support

If you’ve ever had to wait for hours for an answer, you are aware of how frustrating this can be, even more so when your web site is at stake. This is why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be right here for you and they’ll reply to you in under sixty minutes. And the best thing is that their average support ticket response time is under twenty minutes!

24/7 Technical Support